Gemma Smith started as a sales consultant with Greenhous Toyota in October 2013. As part of her training programme she was put through the Bronze Level Sales Consultant programme with the Toyota Academy in Nottingham. Gemma participated in ten training sessions which covered subjects such as sales processes, prospecting and diary management.
Commenting upon her success, Julie Bates, general manger of the Greenhous Toyota franchises, praised Gemma: “We are always delighted to celebrate the success of our staff as they pass training objectives. Gemma has now started on her silver level and has aspirations to move up through the levels. At Toyota we have a strong focus on training to develop the skills of our staff.” Gemma is pleased that her bronze award is behind her and she can now focus on the next stage.
“I would like to complete my silver award this year and then progress on to the gold award. One day I would like to be a sales or business manager.” The current sales manager at Greenhous Toyota in Shrewsbury has already made that journey. Deanna Christian is pictured handing over the Bronze Award certificates to Gemma at the showroom on Harlescott Lane.
Deanna says: “I enjoyed working my way through the Toyota courses and, if the sales/business manager is the route Gemma wishes to go down, we will encourage her all the way.”