JudgeService send the customers surveys by email, SMS or post or ring them. The results are instantly available to the dealership. This means they can address issues or recognise excellent service straight away.
When published this independently gathered customer feedback helps consumers to understand the levels of customer satisfaction and recommendation at Greenhous dealerships and to compare those levels with competitor car retail companies.
Greenhous Volvo are delighted to have been informed that 99% of those customers contacted during 2016 have recommended Greenhous Volvo to their family and friends.
Pictured are (left) Greenhous Volvo Sales Manager, Simon Brisbourne and Service Manager, Mark Nutting.