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Nissan Roadside Assistance

Nissan Roadside Assistance
NISSAN

ROADSIDE ASSISTANCE

 

So we haven't got the horse and the shining armour, but Nissan's European Roadside Assistance is the next best thing to come to your rescue. All new Nissan cars come with three year’s cover*** and the LCV range benefits from five years. Covering a range of services, it ensures that you stay mobile with minimum inconvenience in the case of eventualities such as a flat battery or engine failure. It's also FREE with every service booked in at Greenhous Nissan. 

You’ll also benefit from one of our Customer Promises every time you service your car at Greenhous Nissan, meaning you can continue to enjoy one year's Nissan Roadside Assistance, even after your initial three years, completely free of charge. Handy if you’re one of the jet set.

 

YOUR VEHICLE COVER INCLUDES

For the duration of that cover, your Nissan will be covered regardless of who is driving as long as they have your authorisation and appropriate driving licence. Your vehicle cover includes:

  • ROADSIDE REPAIR
    Almost 80% of all motoring problems can be resolved at the roadside by our assistance patrol.
  • TOWING SERVICE
    If it is not possible to solve the problem at the roadside or your vehicle is immobilised in an accident, it would be recovered and towed to your nearest home* dealer (if within 30 miles) or the nearest Nissan dealer for repair.

 

ADDITIONAL SERVICES

If your vehicle breaks down, either as a result of mechanical or self-induced breakdown or accident, and cannot be fixed at the roadside or on the same day at the dealer, Nissan European Roadside Assistance also includes these additional services for problems covered by the Nissan warranty:

  • REPLACEMENT VEHICLE
    A replacement vehicle can be provided for a maximum of 3 working days or until your repair is completed, whichever is sooner.
  • HOTEL ACCOMMODATION
    We can offer you B&B accommodation in a 3 star hotel (or equivalent) for 3 nights if required whilst your vehicle is being repaired.
  • PUBLIC TRANSPORT
    You and your passengers could choose to continue your journey via public transport, with the following options (a) Taxi up to 30miles (b) Train or ship, 1st class (c) Plane ticket, economy if the incident happens over 625 miles from home. The driver would also be covered for the journey to return and collect the vehicle.
  • REPATRIATION
    If it happens that your vehicle is immobilised or unavailable for more than 3** working days due to a breakdown and has been towed to a Nissan dealer, Nissan European Roadside Assistance will repatriate the vehicle, driver, passengers and luggage to your home* dealer.

 

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*Home dealer refers to the dealership where you purchased your vehicle and/or have your vehicle serviced.

**A working day is defined as Monday – Friday inclusive, excluding bank holidays.

***Nissan LEAF not included. Roadside Assistance for LEAF is provided by AXA Insurance.

Benefits and services are provided by RAC Motoring Services. RAC Motoring Services (Registered in England number 1424399. Registered office: RAC House, Brockhurst Crescent, Walsall WS5 4AW). Terms and conditions apply.

Please note, the additional services outlined on this page are available in the event of a 'warranty' immobilisation or breakdown, self-induced incidents or accidents.

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