Service Advisor Workshop Controller Reference Number - 0123445567567
Location DAF Wolverhampton
Working Hours Monday to Friday i.e. 42.5 hours per week. 1 in 4 Saturdays on a rota basis.
Benefits
Salary
Closing Date 16/08/2021

REPORTING TO: SERVICE MANAGER

Greenhous DAF Willenhall are recruiting for a Service Advisor/Workshop Controller to strengthen their industry-leading aftersales team and to work alongside the lead controller. Our company philosophy is to provide our customers with the best possible service, delivered by the best people. We invest in our people to achieve this, including ongoing training and a competitive salary.

KNOWLEDGE/SKILLS/EXPERIENCE/SPECIAL REQUIREMENTS

  • The role will cover all aspects of running a busy workshop and will therefore require both technical and administration knowledge as well as excellent communication and interpersonal skills. Previous experience in a similar role is essential, as is a sound understanding of commercial vehicles and strong organisational skills. Working within a busy Service department.
  • Dealing with customers bringing their vehicle for service, repair, MOT or recall
  • Providing feedback to customers on their service or repair, including pricing of additional work when required, explaining the reasons fully and competently
  • Ability to up-sell our services and products where appropriate
  • Issue courtesy cars, explaining insurance and operational details to the customer


Be Part of the Team
Apply for the Role Below
About You * Required Information
    Additional Information
    Cancel
    Shortlist
    Sorted by Price: Lowest to Highest
      No Saved Vehicles
    Compare Vehicles
    + Add Vehicle from your shortlist