An opportunity has arisen to join the Service team at Greenhous DAF Telford as a Service Receptionist/Advisor.

Other duties may be required of the post holder in addition to those listed above and below, to ensure that the requirements of the business are met at all times.

• Dealing with customers bringing their vehicle for service, repair, MOT or recall.
• Providing feedback to customers on their service or repair, including pricing of additional work when required, explaining the reasons fully and completely.
• Able to up-sell our services and products where appropriate.
• Issue courtesy cars, explaining insurance and operational details to the customer.
• General Administrative duties such as scheduling MOTs, repairs or other such servicing.

• Customer service skills, including forging strong working relationships with our regular customers and dealing with difficult situations.
• Be organised, efficient and able to multi-task effectively.
• Be flexible, energised, enthused and a team player.
• A working technical understanding of vehicles is preferred but not required.
• IT skills are advantageous.