Ref: SRH

Closing Date 31/10/2019
Benefits
Working Hours Monday 8am-6pm, Wednesday 8am – 6pm, Friday 1pm – 6pm and Alternative Saturdays 8.30am – 5pm
Location Featherbed Lane - Shrewsbury
Salary

REPORTING TO: JULIE BATES

A great opportunity has arisen to join the Greenhous Nissan team as a Part Time Showroom Host. We are looking to recruit a new Host into our Nissan team at Shrewsbury.

Key Responsibilities

  • Establish customer needs quickly and accurately.
  • Create a friendly and welcoming environment for customers.
  • Work closely with all departments of the business to deliver the best customer service.
  • Keep the reception area and showroom area tidy.
  • Ensure the tea and coffee area is fully stocked and clean and tidy.
  • Manage customer wait times effectively.
  • Assist customers in all areas of the business.
  • Answer incoming calls.
  • General administration duties.
  • Meet and greet visitors, direct customers that walk in or have appointments booked.
  • Full job description is available from the HR Department.

Knowledge/Skills/Experience/Special Requirements

  • Flexibility
  • Customer focus
  • IT literacy
  • Polite, confident and friendly manner
  • Professionalism is paramount for this role as you will be the first point of contact for our customers.
  • Build strong interdepartmental relationships, and pay close attention to the requirements of those departments with the process of selling vehicles and services. Smart in appearance.
  • Confidence to communicate effectively with customers face to face and over the telephone.
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