Ref: GDWWSA

Closing Date 31/12/2020
Benefits
Working Hours Monday to Friday 9.00am to 5.30pm i.e. 37.5 hours per week.
Location DAF Wolverhampton
Salary

REPORTING TO: SERVICE ADMINISTRATION MANAGER

An excellent opportunity has arisen for a Warranty / Service Administrator to work within our busy Service department at Greenhous DAF Wolverhampton.

Key Responsibilities

  • Creating Retail, Warranty and Internal Invoices
  • Achieving monthly targets.
  • Dealing with incoming and outgoing telephone calls
  • Use of Dealer management systems
  • Resolving customer queries
  • Photocopying, scanning documents as required
  • Using Microsoft Word & Excel
  • General office duties

Knowledge/Skills/Experience/Special Requirements

  • Previous experience desirable
  • Knowledge of Kerridge system would be an advantage
  • Able to work under own initiative
  • Strong administration and organisational skills
  • Excellent communication and customer service skills
  • Computer literate, with a good working knowledge of Word, Excel and Outlook

Hours of Work:

  • Monday to Friday, 9.00am to 5.30pm, i.e. 37.5 hours per week.
  • One hour for lunch (unpaid)
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