Vauxhall Onstar Information

Vauxhall Onstar Information


OnStar is ‘connected car’ technology. It provides information on your car, assists with navigation and helps you out in the event of an accident, among other things. It's a combination of a GPS tracker, a telecommunications device and a diagnostic tool. 


Service item price list

Service item price list





If you have an accident and can’t call for help, Vauxhall OnStar reacts instantly.
The second your airbag inflates: 

  • Automatic Crash Response opens a direct line to a trained Vauxhall OnStar advisor, who’ll talk to you in your chosen language (even if you’re abroad) via the hands-free speakerphone.
  • Vauxhall OnStar sends a report to our Service Centre, including your location, travel direction, vehicle colour and the extent of the damage. 

Emergency services immediately head to the accident scene, if your vehicle report warrants it. 


If your vehicle breaks down, Vauxhall OnStar is there, too.
If you’re in a remote area or can’t get a phone signal, press the Service button to talk to an Vauxhall OnStar advisor.
Your advisor will take down your problem and send a professional breakdown recovery team to your location.


If a medical emergency affects you or your passengers, Vauxhall OnStar is ready to help.
Press the SOS button for a direct line to an Vauxhall OnStar service advisor.
If necessary, your advisor will send details of your exact location to the relevant emergency services, who will immediately come to your aid.

Service item price list

Service item price list






Broadband makes life easier and more fun, so use Vauxhall OnStar to create an in-car wi-fi hotspot.
Enjoy fast and stable internet access on the move.
Smartphones, laptops, tablets and more – your hotspot will support up to seven devices.
Vauxhall OnStar’s powerful roof antenna reliably connects you to high-speed internet services. 

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When do I need to fill up? What‘s my tyre pressure? Where did I park? Use your Vauxhall OnStar smartphone app to: 

  • Display key diagnostics (like tyre pressure, fuel and oil levels) anytime, anywhere.
  • Lock and unlock your car doors remotely.
  • Locate your vehicle if you can’t remember where you last parked.
  • Once you’re close to your car, flash the lights and honk the horn to identify it.
  • Enter your destination address into your smartphone and send it to your car‘s navigation system.



If you forget your smartphone or lock yourself out of your car, just call Vauxhall OnStar Service.
Once our advisor has checked your security PIN, they’ll locate your car and lock it – or unlock it remotely so you can get in. Problem solved.  

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If your car is not where you parked it, Vauxhall OnStar can confirm if it’s been stolen – and help you get it back. 

  • Once you report the theft to the police, your Vauxhall OnStar advisor can use the crime reference number to start searching for your car.
  • Vauxhall OnStar’s GPS technology will confirm your Vauxhall’s location.
  • If the thief turns off the engine, Vauxhall OnStar candeactivate the ignition, effectively immobilising your car. The police can then recover it.  

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Vehicle diagnostics keep you up-to-date with your car’s health so you can avoid unexpected repairs.

  • If you see a warning light in the dash, press the Service button. Your advisor will assess your car remotely and tell you if you need a mechanic.
  • If you do, we’ll send your nearest Vauxhall dealer’s address to your navigation system.
  • At your request, Vauxhall OnStar can also send you amonthly email showing your car‘s oil level, tyre pressure and other data, to help you stay in control.  

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‘Isn’t that museum around here?’ ‘Where’s that great restaurant?’ ‘Is this the stadium?’ Vauxhall OnStar is always ready to help when you’re in doubt about locations, directions or destinations. 

  • Use the Service button to contact your Vauxhall OnStar advisor. They’ll pinpoint your destination and send the address to your vehicle´s navigation system.
  • Destination Download saves time and calms nerves – for example, by helping you easily switch destination en route.  

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You are always in complete control of what Vauxhall OnStar can and can’t do. 

  • Once you’ve registered and activated Vauxhall OnStar, you can access every Vauxhall OnStar service.
  • To safeguard your security, several services (including Remote Door Lock/Unlock and Stolen Vehicle Assistance) will ask for your PIN.
  • To prevent Vauxhall OnStar from accessing your car’s location, press the Privacy button. Vauxhall OnStar will only override this request in an emergency.
  • Vauxhall OnStar will never sell on your information. Your information will only be disclosed to OnStar, its affiliated or associated companies, retailers and companies working on behalf of Vauxhall OnStar (‘selected third parties’).


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OnStar buttons in your car

The Smartphone app

A direct call



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It’s easy to enjoy your Vauxhall OnStar benefits. OnStar is available as standard with some new Vauxhall models, and comes as an option with others.**

Why not try OnStar for 12 months, free of charge?*

If you’d like Vauxhall OnStar in your car, Greenhous Vauxhall only needs a few details, such as your email address, to complete your OnStar pre-registration.


For more information please enquire below or contact one of our dedicated Vauxhall dealerships


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Images and colours shown are for illustrative purposes only and may show optional equipment.

**Certain features of Vauxhall OnStar are unavailable on a select number of models and trims. Please contact Greenhous Vauxhall for specific information by model.

Click Here for Terms and Conditions

*After the 12-month free trial, the OnStar subscription will be under £79 for 12 months’ services (excluding wi-fi). Wi-fi data will cost extra; prices will be announced as soon as possible.

 All OnStar services and Wi-Fi services will cease to be available on 31st December 2020. No trial or paid subscripions or services, including emergency response services, will be available after that date.