Kickstart Your Career in the Motor Industry!

An exciting opportunity has become available for a motivated and enthusiastic individual to begin their career in the automotive sector as a Junior Parts Advisor at our busy and well-established multi-brand dealership in Trench Lock, Telford.

This is the perfect entry-level role for someone with a keen interest in vehicles and excellent customer service skills, looking to grow and develop within a supportive team. As a Junior Parts Advisor, you will play a vital role in supporting the parts department, assisting customers both face-to-face and over the phone, managing stock, placing orders, and learning the ins and outs of vehicle parts supply for both cars and light commercial vehicles (LCVs).

Other duties may be required of the post holder in addition to those listed above and below, to ensure that the requirements of the business are met at all times.

Key Responsibilities:

• Assisting the parts team in daily operations within a busy aftersales department.
• Supporting the processing of customer parts enquiries under supervision.
• Learning to identify automotive parts using internal systems and catalogues
• Helping to maintain accurate stock control and organisation in the parts department.
• Assisting in preparing and packaging orders for both internal and external customers.
• Shadowing experienced staff to gain product knowledge and customer service skills.
• Communicating professionally with customers and colleagues, both in person and over the phone.
• Supporting the workshop team with internal parts requests.
• Participating in basic admin tasks such as data entry, invoicing, and updating customer records.
• Learning how to liaise with suppliers and process orders correctly.

Ideally, we are looking for:

• A genuine interest in the motor industry
• Strong communication and organisational skills
• A proactive and customer-focused attitude
• Willingness to learn and grow within the role
• Basic computer literacy
• A full UK driving licence is preferred but not essential

You will receive full training and ongoing support, making this a fantastic opportunity to build a long-term career with real prospects for progression within the business.

In return we’ll offer:

As a permanent Greenhous employee, you will be entitled to:

• 30 Days Holiday Including 8 Bank Holidays
• Company Sick Pay That Increases With Length Of Service
• Pension With Greenhous Contribution
• Career Development Opportunities
• Employee Discounts On A Range Of Products And Services Including Holidays, Days Out And Supermarket Shops
• Qualified Mental Health First Aiders
• Free Will Writing Service
• Free Mortgage Advice Service
• Free Eye Tests For VDU Users
• Free Flu jabs if you are ineligible through the NHS
• On-Site Parking (Site Specific)
• Cycle To Work Scheme
• EAP – Employee Assistance Program

Who are we:

Greenhous is firmly established as one of the largest dealer groups in the UK and has over 100 years’ experience in the franchised dealer world. We are a leader in the supply of dealer services for some of the world’s leading manufacturers.

Our network of Car and Commercial dealerships now stretches across Shropshire, Staffordshire and the West Midlands and includes a number of different franchises including Vauxhall, Nissan and DAF.