Finance Redress Scheme
If you are contacting us regarding the finance redress scheme, please note that we acted solely as a credit broker/facilitator (introducer) and not the lender. As such, any enquiries, complaints, or claims relating to your finance agreement must be directed to the finance provider (lender) who issued the agreement. We are unable to handle complaints, assess claims, or provide guidance on eligibility for redress. However, we can assist in signposting you to the appropriate lender where possible, using the details from your finance agreement.
Welcome to Greenhous, Your Premier Destination throughout Shropshire and the West Midlands for New and Used Cars, Vans, and Trucks.
With our wide vehicle selection, exceptional customer service, and commitment to quality, Greenhous have established ourselves as a trusted name in the automotive industry.
At Greenhous, we understand that finding the perfect vehicle is important to you. That's why we offer a wide range of vehicles from popular manufacturers, ensuring you have plenty of options to choose from. Whether you're searching for a reliable run-around, a versatile van, or a commercial truck, we have the right vehicle to meet your requirements.
With over 100 years in the industry, our experienced staff members are here to assist you every step of the way. They have in-depth knowledge of our vehicles and services to provide valuable guidance to help you make an informed decision.
When it comes to quality, you can trust Greenhous Group. Our new vehicles come straight from the manufacturers, guaranteeing the latest technology and peace of mind. Our used vehicles undergo rigorous inspections and reconditioning processes to ensure their reliability and performance, so you can drive away with confidence.
Greenhous offer flexible financing options to make your purchase simple. Our finance specialists will work with you to explore different plans and find the one that best suits you. We aim to provide a hassle-free financing experience, helping you get behind the wheel of your dream vehicle quickly. Our commitment to customer satisfaction extends beyond the purchase. We have modern service centres staffed by skilled technicians who can handle all your vehicle maintenance and repair needs, whether it's routine maintenance, warranty work, or unexpected repairs.
Greenhous has earned a reputation for integrity, transparency, and reliability. Our dedication to delivering quality vehicles and outstanding service has made us a trusted name in the automotive industry.
Greenhous Group Events
Learn more about the current and upcoming events taking place across the Greenhous Group!
Discover VIP test drive events and exclusive saving opportunities at our dealerships, or find out where you can see us next at local placements across Shropshire and the West Midlands.
* Citroën Autumn Sales Event - Terms and Conditions
** FREE LEGO® SET WITH A NISSAN WINTER HEALTH CHECK - Terms and Conditions
Valid for Winter Health Checks completed by 31.03.2027 or until stocks last. Nissan vehicles at participating dealers only. Retail customers only. The 20 -point vehicle health check is a visual inspection and does not replace a normal recommended service which is dependent on model and mileage of your vehicle. To find out more about what the 20 -point vehicle health check includes, click here. Free 2 Fast 2 Furious Nissan Skyline GT-R (R34) LEGO® set number #76917, (RRP £19.99) on completion of the Winter Health Check. Nissan reserves the right to amend or withdraw the offer at any time without notice. To find out more, speak to your local authorised Nissan dealer.
*** Free Thule Bike Rack Purchase Offer - Terms and Conditions
These terms and conditions (the Terms) apply to the Free Thule Bicycle Rack Purchase Offer (the Promotion) provided by OMODA & JAECOO UK Limited (the Promoter).
1. Eligibility
1.1 To participate in the Promotion, a customer must:
· be a resident of the United Kingdom;
· be aged 18 or over;
· be a retail customer only. Business users, leasing customers and Motability customers are excluded;
· not be an employee of the Promoter, any participating retailer or their respective agents, or otherwise professionally connected with the Promotion;
· satisfy the qualifying purchase requirements set out in clause 1.2; and
· be one of the first 200 eligible customers to make a Qualifying Purchase.
Where a qualifying vehicle has more than one purchaser or registered keeper, only one individual will be eligible to receive a reward in respect of that vehicle.
1.2 To qualify for the Promotion, an eligible customer must:
· purchase a new OMODA 7 or OMODA 9 vehicle from a participating retailer between 17 August 2026 and 31 October 2026 (inclusive);
· ensure that the qualifying vehicle is registered by 31 December 2026;
· be the registered keeper of the qualifying vehicle; and
· be the individual purchasing or financing the qualifying vehicle, as applicable.
Only one reward is available per qualifying vehicle purchase, subject to a maximum of 200 rewards under the Promotion.
Cancelled, refunded or rescinded vehicle purchases will not qualify.
1.3 For the purpose of determining the first 200 qualifying customers, Qualifying Purchases will be recorded by participating retailers in the Promoter’s designated system. The date and time at which the Qualifying Purchase is recorded in that system will determine the customer’s position, subject to the Promoter subsequently verifying that all eligibility requirements have been satisfied.
2. Reward
2.1 Each eligible customer will receive a unique voucher code which may be redeemed for one Thule ProRide Bicycle Rack with free delivery (the Reward).
2.2 The voucher code:
· is personal to the eligible customer and non-transferable;
· has no cash value or cash alternative; and
· may only be redeemed once.
2.3 Once the Promoter has verified that the customer has satisfied the eligibility requirements, the customer will receive an email within 10 working days containing:
· their unique voucher code; and
· a link to the website through which the Reward may be ordered.
2.4 The voucher code must be redeemed by 23:59 on 31 March 2027.
If the voucher code is not redeemed by this deadline, the customer’s entitlement to the Reward will expire, unless otherwise agreed by the Promoter at its discretion.
3. Reward Fulfilment
3.1 A maximum of 200 Rewards are available.
3.2 The Reward is provided and fulfilled by Freewheel.co.uk and may be subject to Freewheel.co.uk applicable terms and conditions, available at: https://www.freewheel.co.uk/terms-conditions
3.3 Grace & Courage Ltd and H Young (Operations) Ltd (trading as Freeweheel) may assist the Promoter with the administration and fulfilment of the Promotion.
3.4 The Reward is subject to availability. If the specified Reward becomes unavailable due to circumstances outside the Promoter’s reasonable control, the Promoter reserves the right to substitute it with an alternative reward of equivalent or greater value.
3.5 The Reward is subject to the provider’s returns policy, see; https://www.freewheel.co.uk/faq-returns-refunds Where applicable, details of manufacturer guarantees or service arrangements will be provided with the goods. Any warranty claim relating to the Reward will be subject to the applicable provider or manufacturer’s warranty terms.
4. Liability
4.1 The Reward is manufactured and supplied by third parties. To the extent permitted by law, the Promoter will not be responsible for matters concerning the manufacture, quality,
delivery or performance of the Reward which are the responsibility of the relevant manufacturer or supplier.
4.2 The Promoter will not be responsible for any failure to provide the Reward arising from:
· inaccurate or incomplete information provided by the customer;
· the customer’s failure to redeem the voucher by the applicable deadline; or
· circumstances outside the Promoter’s reasonable control.
4.3 Nothing in these Terms excludes or limits any liability which cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.
4.4 Nothing in these Terms affects a customer’s statutory rights.
5. Promotion Management
5.1 The Promoter reserves the right to verify a customer’s eligibility and may request reasonable information or evidence for this purpose.
5.2 The Promoter may withhold or withdraw a Reward where it reasonably suspects fraud, abuse, provision of false or misleading information, or any other breach of these Terms.
5.3 If circumstances outside the Promoter’s reasonable control make it necessary to do so, the Promoter reserves the right to delay, postpone, suspend, cancel or amend the Promotion.
6. Data Protection
6.1 Personal data provided in connection with the Promotion will be processed by the Promoter for the purposes of administering the Promotion, verifying eligibility and arranging fulfilment of the Reward.
6.2 The Promoter may share relevant personal data with its appointed service providers and fulfilment partners, including Grace & Courage Ltd and H Young (Operations) Ltd (trading as Freeweheel), where necessary to administer and fulfil the Promotion.
6.3 Personal data will be processed in accordance with the Promoter’s applicable Privacy Policy: https://omodaauto.co.uk/privacy-policy.
Where Grace & Courage Ltd, H Young (Operations) Ltd (trading as Freeweheel) or another reward partner processes personal data for its own purposes, its own privacy notice may also apply.
7. Governing Law
7.1 These Terms are governed by the laws of England and Wales.
If you are resident elsewhere in the United Kingdom, you may also be entitled to bring proceedings in your local courts.
Promoter: OMODA & JAECOO UK Limited Company No. 15203898 Building 4 Chiswick Park 566 Chiswick High Road Chiswick London W4 5YE
**** Prize Draw Terms & Conditions – Win a trip to China
1) THE PROMOTER
The promoter is Geely Auto UK Limited of Li Close, Ansty Park, Ansty, Coventry, CV7 9RF (the “Promoter”).
2) THE PRIZE DRAW
a) The title of the prize draw is “Trip to China” (the “Prize Draw”).
b) The Prize Draw is open to residents of the United Kingdom aged between 18 years of age and 70 years of age, excluding employees of the Promoter, their
immediate families, agents or anyone professionally connected with the Prize Draw.
3) HOW TO ENTER
a) The Prize Draw will run from 00:01 hours on 1 October 2026 to 23:59 hours on 30 November 2026 (the “Prize Draw Period”).
b) All Prize Draw entries must be submitted during the Prize Draw Period. Any Prize Draw entries submitted after the Prize Draw Period has ended will be automatically disqualified.
c) To enter the Competition, entrants must:
i. order, register and take delivery of a new Geely EX2, Geely EX5, or Geely Starray EM-i (a “Qualifying Vehicle”) from a dealer authorised by the Promoter (a “Dealer”)
during the Prize Draw Period;
ii. complete a Registration Form and provide personal information which will be used for the administration of the Prize Draw and delivery of the prize (the “Registration Form”) and will
be handled in accordance with the Promoter's privacy policy which is available here;
iii. participate in reasonable marketing and publicity activity relating to the Prize Draw, including having their photograph taken with a representative of the Dealer from whom they purchase
the Qualifying Vehicle. Such photographs will be shared with the Promoter and may be used by the Promoter, participating Dealers and their appointed marketing, public relations and
media partners for promotional, advertising and communication purposes, including on websites, social media channels, press releases and other marketing materials. Participation in this
publicity activity is a condition of entry into the Prize Draw.
d) Entry into the Prize Draw is available only to private retail customers who complete all of the steps identified in Condition 3c) i – iii before the end of the Prize Draw Period.
No free entry route is available.
e) There is a maximum of one entry into the Prize Draw per person, and a maximum of one prize per person.
f) By consenting to be entered into the Prize Draw, you confirm that you are eligible to do so, are eligible to claim the prize, and agree to be bound by these Terms and Conditions.
g) Incomplete or illegible entries, and entries which do not satisfy the requirements of these Terms and Conditions in full, or which (in the opinion of the Promoter) are not consistent with the spirit of the
Prize Draw, will be disqualified and will not be counted.
h) The Promoter will not be responsible for entries that are lost, delayed, incomplete or not successfully submitted due to technical or other problems.
i) An entrant may withdraw from the Prize Draw at any time.
4) THE PRIZE
a) Twenty (20) winners will each win two (2) tickets (i.e. one (1) ticket for them and one (1) ticket for a guest) to attend a five (5) day trip to China taking place in April 2027.
b) Each prize consists of:
i. two (2) return flights from London Heathrow to China, including all taxes, fees, and one item of checked luggage per person;
ii. reasonable costs associated with obtaining a Chinese tourist Visa (if applicable);
iii. accommodation in China; and
iv. reasonable subsistence which, where possible will accommodate known dietary requirements.
c) Unless expressly stated otherwise, the prize excludes:
i. spending money and other personal expenses;
ii. any costs associated with transfers or travel to and/or parking at or near London Heathrow;
iii. accommodation costs in the UK;
iv. travel insurance;
v. vaccinations or other medical requirements.
d) The prize is non-transferable, non-refundable and no cash alternative will be offered, except where the Promoter determines otherwise in exceptional circumstances.
e) If for any reason any aspect of this Prize Draw is not capable of running as planned, including any cause beyond the control of the Promoter which corrupts or affects the
administration, integrity or proper conduct of this Prize Draw, the Promoter may in its sole discretion cancel, modify or suspend the Prize Draw or invalidate any affected entries.
f) The Promoter reserves the right to replace the prize with an alternative prize of equal or higher value if circumstances beyond its control makes it necessary to do so.
g) Both the winner and their guest must be aged between 18 and 70 at the time of the trip to China.
5) WINNER SELECTION AND NOTIFICATION
a) Winners will be selected at random from all eligible entries received during the Prize Draw using a computer-generated random draw that will take place via a live-stream on social media on
Friday 4th December 2026, during which winners will be announced live.
b) The winners of the Prize Draw will be contacted by 5pm on Friday 11th December 2026 using the information provided on the Registration Form.
c) A winner of the Prize Draw must respond within 72 hours of being contacted. If a winner does not respond within this 72-hour period, is unable to accept the prize, or is found to be ineligible,
the Promoter reserves the right to award the prize to an alternative winner who has also been selected at random. The winner selection process will repeat until twenty (20) eligible winners
have claimed a prize.
d) The prize may not be claimed by a third party on behalf of an entrant.
e) The Promoter does not accept any responsibility if you are not able to take up the prize.
6) TICKET CONDITIONS
a) Use of the prize is subject to any conditions and regulations imposed by relevant third parties (e.g. airlines and hotels).This may require a winner and their guest to provide contact
details to the Promoter to share with relevant third parties to claim and use the prize.
b) The winners and their guests may be required to comply with any applicable age restrictions, identification requirements or other entry conditions imposed by relevant third parties
(e.g. China, airlines and hotels).
c) The prize must not be sold, advertised for sale, transferred for commercial gain or used in connection with another promotion.
7) FLIGHT CHANGES
Flights may be postponed, rescheduled or cancelled for reasons outside the Promoter's control. The Promoter will not be responsible for any such changes or for any costs incurred by the
winner or their guests as a result.
8) PUBLICITY AND WINNER INFORMATION
As a condition of participation in the Prize Draw and acceptance of the prize, winners shall be required to participate in reasonable publicity and promotional activities, including photography,
filming, and interviews. The Promoter, Dealers and their appointed marketing, public relations and media partners may use such materials in connection with the Prize Draw and related
promotional activities.
9) PERSONAL INFORMATION
Personal information supplied in connection with the Prize Draw will be used by the Promoter to administer the Prize Draw, verify eligibility, contact entrants, select and verify winners, arrange
and administer the prize and maintain records relating to the operation of the Prize Draw. Winner and guest information will be shared with third-party providers involved in arranging and
delivering the prize, including travel providers, accommodation providers and organisations involved in the administration of the trip. Personal information will be processed in accordance
with the Promoter's Privacy Policy available here.
10) SOCIAL MEDIA PLATFORMS
This Prize Draw is in no way sponsored, endorsed, administered by any social media platform or associated with Instagram, Facebook or TikTok.
11) GENERAL
a) The Promoter will make available the winner’s surname and county of residence to members of the public or regulators who request such details within three (3) months of the closing
date of the Prize Draw. Entrants can object to disclosure, or request that disclosure be limited in scope by contacting [email protected]. The Promoter may nevertheless disclose the
information to the Advertising Standards Authority if required to do so. You may request a copy of the list of winners by emailing [email protected]. The Promoter reserves the right to
refuse such requests.
b) The Promoter reserves the right to verify all entries including but not limited to asking for proof of ID (passport, driving licence or equivalent). The Promoter reserves the right to disqualify
entries, refuse to award a prize or withdraw prize entitlement and/or refuse further participation in the Prize Draw and disqualify the entrant where there are reasonable grounds to believe
there has been a breach of these Terms and Conditions, the spirit of the Prize Draw, any instructions forming part of this Prize Draw’s entry requirements or otherwise where an entrant has
gained unfair advantage in participating or won using fraudulent means.
c) It is the responsibility of the entrant to provide correct, up-to-date details when entering the Prize Draw, when completing the Registration Form, and on prize acceptance. The Promoter
cannot be held responsible for winners failing to supply accurate information which affects their eligibility to win the prize or the ability of the Promoter to successfully make contact.
d) If any act, omission, event or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these Terms and Conditions
(including but not limited to global or regional health crises, weather conditions, fire, flood, strike, hurricane, industrial dispute, war, terrorist activity, hostilities, political unrest, riots, civil commotion,
epidemic, pandemic, famine, plague or other natural calamities and acts of God), the Promoter will not be liable for any failure to perform or delay in performing its obligations but will always
endeavour to minimise the effect to entrants in order to avoid undue disappointment.
e) The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or
damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this Prize Draw, the fulfilment of the prizes and/or the use of the prizes, except
for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.
f) If any of these clauses should be determined to be illegal, invalid or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses
shall survive and remain in full force and effect.
g) The Promoter’s decision is final and no correspondence will be entered into. The Promoter's decision regarding the administration of the Prize Draw is final, subject to applicable law.
h) The Promoter reserves the right to cancel, suspend or amend the Prize Draw where circumstances outside its reasonable control make this unavoidable.
i) The Promoter may, at its sole discretion, if it has any reason to believe that there has been a breach of these Terms and Conditions, reserve the right to exclude you from participating in the Prize Draw.
13) GOVERNING LAW
These terms and conditions are governed by the laws of England and Wales, and entrants will be subject to the jurisdiction of the courts of England and Wales.