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BYD Assistance

At Greenhous BYD we understand the stress that comes with a vehicle breakdown, that's why we offer BYD Assistance. The BYD team is available 24/7 365 days of the year to help you in the unlikely event you need it.

BYD Assistance Hotline Number.

If you need immediate assistance please contact:

00800-10203000 (free of charge)

or

 +44 2033072546 if your phone provider charges for freephone numbers.

BYD Assistance Cover.

BYD Assistance is valid for a period of EV Customers: 24months + 24 monthsDM Customers: 24months 12months +12monthsfrom the date of delivery

We provide assistance when eligible events happen. “Eligible Events” means the driver of the Vehicle is not allowed to continue driving as a result of a breakdown, accident, theft attempt, or fire.

Coverage: Pan-European Assistance

Explore the benefits of choosing BYD Assistance

Enjoy 24/7 roadside assistance for breakdowns, flat tyres, battery issues, and more—wherever you are.
Benefit from expert support, nationwide coverage, and services tailored specifically for BYD electric and hybrid vehicles.